Director of Technology Delivery – Institutional Solutions

Director of Technology Delivery – Institutional Solutions (Omaha-On Site)

Mutual of Omaha's Institutional Solutions business serves institutional clients through two product lines: institutional annuities, including pension risk transfer and structured settlements, and institutional investments, including funding agreements and guaranteed investment contracts.

As the I/S Director for Institutional Solutions, you'll report to the VP of Software Engineering & Applications and lead I/S Managers responsible for technology delivery across the Institutional Solutions Agile Release Train (ART). You'll be accountable for delivery predictability, engineering execution, application health, modernization and talent development.

You'll partner closely with the VP, business leaders, Product Management, architects and engineers to translate business strategy into technology roadmaps and measurable outcomes. You'll balance reliable day-to-day execution with the modernization, engineering and organizational improvements needed to position Institutional Solutions for continued growth.

What We Can Offer You

• Estimated Compensation: $204,000–$214,000, plus annual bonus
• 401(k) plan with a 2% company contribution and 6% company match
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• A high-visibility technology leadership role with the opportunity to influence technology strategy, modernization and how Institutional Solutions delivers for its business partners.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

What You'll Do

Lead Technology Delivery & Engineering Execution

• Lead technology delivery and engineering execution across the Institutional Solutions ART, directing I/S Managers and partnering closely with architecture and engineering leadership.
• Own delivery predictability: help teams make realistic commitments and consistently meet them, identify where delivery breaks down, lead root-cause analysis and remove or escalate systemic barriers.
• Build a culture of accountability and transparency where teams raise risks early, challenge unrealistic commitments and take ownership for delivering once commitments are made.
• Partner with business stakeholders, Product Management and Release Train Engineers to ensure priorities, scope, requirements, dependencies and technical considerations are understood before teams commit.
• Coordinate dependencies and technology initiatives across ARTs and with peer I/S Directors and enterprise technology partners.

Shape & Execute Technology Strategy

• Partner with the VP, business leaders, architects and engineers to translate business strategy into a multi-year technology roadmap and drive its execution.
• Balance near-term business and delivery commitments with longer-term technology strategy, modernization, engineering maturity and organizational capability.
• Partner with architecture to establish technical direction and ensure solutions align with target-state architecture, enterprise standards and long-term business needs.
• Identify and evaluate emerging technologies, including AI, automation and modern engineering capabilities, that can improve business outcomes, associate productivity or technology delivery.

Advance Engineering Excellence

• Advance engineering practices across the organization, including quality engineering, DevSecOps, automation, observability, technical debt management and continuous improvement.
• Partner with engineering and architecture leaders to improve software quality, maintainability, security and the sustainability of technology solutions.
• Establish meaningful technology and delivery measures that provide visibility into quality, predictability, application health and continuous improvement.
• Create an environment where teams continuously improve how software is designed, built, tested, deployed and operated.

Strengthen Application Health & Operational Resilience

• Own the health and sustainability of the application portfolio, including reliability, resiliency, operational readiness, lifecycle management and reduction of technology risk.
• Ensure teams proactively identify and address vulnerabilities, technical debt, aging technologies and operational risks.
• Provide leadership during significant production issues and ensure recurring problems result in root-cause analysis and sustainable corrective actions.
• Partner with enterprise technology, security and architecture teams to ensure applications meet enterprise expectations for security, reliability and operational readiness.

Drive Modernization

• Drive modernization of legacy platforms and engineering capabilities, balancing transformation objectives with production stability and near-term business priorities.
• Work with architecture and engineering leaders to establish modernization priorities and systematically reduce technical debt and legacy dependencies.
• Ensure modernization efforts improve business agility, scalability, operational resilience and engineering productivity rather than simply replacing technology.

Build Organizational Capability

• Hire, develop, coach and evaluate managers and senior technology professionals.
• Build leadership and technical bench strength through succession planning, skill development, cross-training and deliberate reduction of key-person dependencies.
• Foster an inclusive, collaborative culture where leaders and teams take ownership for outcomes and work effectively across organizational boundaries.
• Develop operational plans, resource strategies, goals and metrics; monitor progress and allocate resources to maximize business and technology outcomes.

Manage Financial & Partner Performance

• Manage technology budgets, capacity and resource allocation to ensure investments align with business priorities and technology strategy.
• Identify opportunities to improve resource utilization, operating efficiency and cost effectiveness.
• Manage vendor relationships and contracts and hold strategic technology partners accountable for delivery, quality, cost, operational performance and knowledge transfer.
• Ensure external partners complement internal capabilities and support the long-term technology strategy rather than creating unnecessary dependencies.

What You'll Bring

• Bachelor's degree in Computer Science, Management Information Systems or a related field, or equivalent experience.
• 8–10 years of related technology experience, including 3–5 years supervising professional staff and leading managers.
• Demonstrated experience leading complex technology delivery across multiple teams, products or platforms.
• Experience leading delivery in a SAFe (Scaled Agile Framework) operating model, including PI Planning and Agile Release Train execution.
• Strong technical acumen and demonstrated ability to engage credibly with architects and engineers on architecture, engineering practices, modernization, application health and delivery trade-offs. Hands-on coding is not required.
• Track record of improving delivery predictability, establishing accountability and addressing recurring delivery or operational challenges through root-cause analysis.
• Experience balancing near-term delivery with longer-term technology strategy, modernization and technical debt reduction.
• Demonstrated ability to improve engineering practices, quality, reliability and operational performance.
• Strong strategic, conceptual and analytical skills with sound judgment across both tactical and strategic decisions.
• Customer-focused technology leader with strong business acumen and a demonstrated ability to translate business priorities into technology outcomes.
• Proven ability to build relationships and influence business and technology leaders outside of direct reporting relationships.
• Experience managing technology budgets, resources, vendors and multiple concurrent priorities, including planning, risk management, prioritization and cost optimization.
• Strong communication and presentation skills with the ability to adapt communication for technical teams, business partners, peers and senior executives.
• Strong sense of ownership and accountability with an ability to treat organizational challenges as shared problems and raise the performance of the broader organization.

Preferred

• Master's degree.
• Insurance industry experience, ideally within institutional annuities, pension risk transfer, structured settlements or institutional investments.
• Experience leading large-scale modernization or technology transformation initiatives.
• Experience improving engineering maturity across areas such as DevSecOps, automated testing, observability, application resiliency or cloud/platform modernization.
• Experience working with strategic technology partners and distributed or vendor-supported engineering teams.
• Based in the Omaha, NE area. Candidates outside Omaha must be on-site approximately three days per month.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

Fair Chance Notices